![]() Once the installation of MyDrive Connect has completed, a pop-up will ask you to confirm the settings. Click Install to accept the default installation folder, or click Browse to select a different installation folder and then click Install.To accept the terms in the licence agreement, select I Agree, then click Next.To read the end user licence agreement, click the link Licence Agreement.If you get a security warning, click Run. If you get a User Account Control window, click Yes.In this case it's best to contact our technical support to verify the troubleshooting and get help resolving this.Note : If you accidentally close the Download complete window, locate the file InstallMyDriveConnect.exe on your computer and double-click it. If your device is still not recognised after going through the steps in the previous sections, the issue may lie with the device itself. A red status means your navigation device is not correctly installed.A yellow/orange status your navigation device is correctly installed.If your navigation device is listed, check the status in the following way: Click the plus (+) button at the bottom left and select the TomTom Interface.If your navigation device is not listed, add it in the following way: ![]() The navigation device is listed as a network card or as a modem. Click on the Apple menu in the top left hand corner of your screen and choose System Preferences.If your computer fails to assign the driver automatically, you can install it by following the steps below. If your device is still not recognised, click here to go to the next section. Windows will automatically update the latest drivers for your device and MyDrive Connect should now recognise your device. įor instructions on how to install MyDrive Connect see: Installing MyDrive Connect Find MyDrive Connect in the list, select it and then click Uninstall. ![]()
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